Services
Most businesses have
powerful, comprehensive and expensive technical IT solutions but very
many fewer have effective business IT solutions and this is often
because they have removed their generalist IT Manager function. Back in the
1990's businesses had generalist IT Managers who worked on both the technical
and functional sides of IT and pulled together all the elements of the business
solution and made it work but these people have been replaced by
technical specialists or have been outsourced so in many ways this
function is no longer being carried out. We need to revive this role
and that is the objective of Craft Way Consulting and the services it
provides.
The services are aimed at
filling the gap between what the traditional generalist IT Manager would
have done and what existing staff and suppliers currently provide. Craft
Way Consulting whenever possible will work with existing staff and
suppliers to help businesses design, implement and maintain their
business IT solutions and help them truly get good value from their
investment in IT. No business can afford over-engineered, over-priced and
under-delivered business IT solutions but we can help.
The portfolio of services
provided include:
Day-to-day:
- Managing your
technical IT suppliers.
- Supporting your
IT staff by providing on-going help and
assistance.
- Improving and
managing your data.
- Turning data into information.
- Improving the understanding and use
of existing systems.
- Integrating systems to become
solutions.
- Developing
standards, working practices and
procedures.
- Providing client specific/procedures-based
training.
- Developing simple add-on
applications.
Longer-term:
- Developing
business/IT strategies.
- Helping with package selection.
- Project management.
- New systems implementation.
- Re-engineering
data and business processes.
- Developing bespoke applications.
Craft Way Consulting can best help
businesses by forging long-term trust relationships with them; by
getting to know their business/IT environment in detail; and by becoming
a 'friend' to the business.
